Talk:Zocdoc

Notes

I mentioned some facts that seems interesting in the notes to this article. Still, they are borderline trivia, and they are only verifiable against the primary source, which is generally bad practice. In case of any concerns feel free to remove them together with the source they are based upon. — Dmitrij D. Czarkoff (talk) 16:38, 30 July 2012 (UTC)

typo: "searchabe"

"The end user–searchabe database includes..." 69.126.155.111 (talk) 23:40, 4 December 2012 (UTC)It should be "searchable", I assume.

Fees

ZocDoc charges doctors $300/month ($3600/year) to be listed on ZocDoc. Therefore, ZocDoc does not list doctors that are closer to you (f they don't pay ZocDoc). Also, ZocDoc only publishes positive reviews its listed doctors. — Preceding unsigned comment added by 73.184.19.142 (talk) 16:56, 22 June 2014 (UTC)

Privacy

The HIPAA omnibus authorization required that agencies receive permission from individuals prior to using their PHI for anything other than health care. Use of the ZocDoc service requires acceptance of their HIPAA and Privacy policies, which includes an agreement that ZocDoc can disclose your PHI to "... organizations that collect, aggregate and organize your information so they can make it more easily accessible to your providers," among other releases. Thier privacy statement also absolves the website of any "doctor/patient relationship" legalities, meaning your communication through the site with a health care provider is not protected information. 24.129.89.8 (talk) 23:11, 28 March 2015 (UTC)

Category:Review websites

Does this belong in Category Review websites (didn't link since didn't know how to link to a Category without merely causing the article inclusion)? — Preceding unsigned comment added by Richardc020 (talk • contribs) 17:24, 3 August 2017 (UTC)

Pediatrist

What kind of pediatrist exams feet with your socks on???

"Zocdoc"

Am curious, where did the name come from?

When the first commercials appeared on TV, I thought it was a document organizer & retrieval service.

Just sayin'. 2600:8800:204:C400:3D69:366E:6EA6:C6B3 (talk) 19:53, 30 August 2022 (UTC)

article out of date

Hello, this article contains some outdated information. I'm proposing the following updates:

• The History section mentions a lawsuit but does not cover how it was resolved. Please add the following to the end of the paragraph that begins, "In a lawsuit filed...":

In 2021, the case was dismissed.

• In the Service section, please add this sentence about a recent product:

In May 2025, Zocdoc launched Zo, a voice-based artificial intelligence assistant that answers appointment-scheduling phone calls.

References

I'd be happy to get feedback here. Thank you! Broadway2007 (talk) 18:40, 16 September 2026 (UTC)

 Done I made some additional modifications. For example, although the lawsuit was dismissed in 2021, it was reopened on appeal in 2022 before being dismissed with prejudice after that, which I have clarified. Best, Spencer^T•C 16:53, 18 September 2026 (UTC)

Partnerships section and updated figures

Hi, I would like to suggest a few updates to this article, listed below by section:

History, current valuation:

After the sentence ending "...a $1.8 billion valuation by August 2015.", add:

In 2026, Zocdoc reached a valuation of $2.3 billion.

History, current provider count:

After the sentence ending "...booking appointments throughout the United States.", add:

As of 2026, more than 200,000 providers are connected to Zocdoc's network.

Service, current pricing model:

After the sentence ending "...or integrated with their websites.", add:

As of 2026, providers pay Zocdoc a fee for each new patient booked on its service.

New "Partnerships" section:

Add a new section, perhaps after "Service", with the following text:

In June 2025, Zocdoc partnered with Blue Shield of California, integrating its scheduling technology into the insurer's member portal.

In December 2025, Zocdoc partnered with Healthgrades to add real-time appointment booking to Healthgrades' provider search.

In April 2026, Zocdoc partnered with Yelp to add real-time appointment booking to Yelp's iOS app and its Yelp Assistant chatbot.

In August 2026, Zocdoc partnered with Google to let users search for and book healthcare providers directly within the Gemini app.

In September 2026, Zocdoc launched the Care Access Network, an enterprise platform that lets partners, including Amazon Health AI, Google Gemini, Yelp, Healthgrades, Blue Shield of California, and the Veterans Health Administration (through WellHive), embed Zocdoc's real-time appointment-booking infrastructure directly into their own platforms.

Lead:

To reflect the Service and Partnerships updates above, I'd also suggest two changes to the lead. In the third sentence, replace "and doctors pay to advertise their appointment slots" and add a new sentence at the end of the lead, so that the two read:

The service is free for patients, and as of 2026, providers pay a per-booking fee for new patients.

In 2026, Zocdoc began offering the booking infrastructure behind its marketplace to other platforms, including insurers, review sites, search engines and AI chatbots, through its Care Access Network.

References

I'd be happy to get feedback here.

Spencer, you were helpful with the earlier request. Would you be able to check this one out? Thank you! Broadway2007 (talk) 18:13, 5 October 2026 (UTC)

@Broadway2007 I addressed many of these, though think the request for changes to the lead are too specific. FULBERT (talk) 15:49, 8 November 2026 (UTC)

Done FULBERT (talk) 15:50, 8 November 2026 (UTC)