Draft:Fixerman
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Fixerman is a Dubai-headquartered technology repair startup that provides on-site servicing for smartphones, tablets, and laptops.[1]. Founded by Jassim Bangara, Ziyad Bangara, and Prathwi Raj, the company is notable for launching the Middle East’s first solar-powered mobile repair center[2].
History
[edit]Fixerman was founded in 2018 and officially launched its mobile service operations in 2019[3]. The company was established with an initial investment of Dh1 million to address a gap in the market for convenient, high-quality device repairs. During the COVID-19 pandemic, the company experienced a significant surge in demand, with inquiries nearly doubling during the lockdown period as residents became more dependent on technological devices for remote work and communication[1][2].
Services and Operations
[edit]The company operates using a three-tiered service model designed for convenience and speed:
- FixerVan: A large-sized Toyota Hiace van converted into a solar-powered "built-in laboratory" that travels to a customer’s location to conduct repairs on-site[3].
- FixerHawk: A bike-based messenger service that picks up devices from a customer, delivers them to a central studio for repair, and returns them within 24 hours[1].
- FixerStudio: Fixerman repair studio located in Business Bay, Dubai, featuring an "open kitchen" concept where customers can watch their devices being repaired in real-time[2].
Fixerman claims to meet Apple Authorized Service Provider (AASP) standards and ensures all equipment is ESD (Electrostatic Discharge) compliant to protect sensitive electronics during the repair process[3].
Innovation and Sustainability
[edit]Fixerman is recognized for operating the world’s first solar-powered mobile service center[2]. The "Fixervans" utilize clean energy to power all repair equipment, fixing tools, and laboratory systems installed within the vehicle[2].
E-Waste Initiatives
[edit]In response to the UAE’s high rate of electronic waste, Fixerman launched corporate social responsibility (CSR) campaigns. In 2022, the company partnered with GEMS Education to launch the UAE's largest school e-waste campaign. The initiative involved placing secure collection bins in schools to prevent devices containing toxic substances like lead and mercury from reaching landfills. At the conclusion of the year-long campaign in 2024, the partnership reported collecting 3,069 kilograms (over 3 tonnes) of e-waste, significantly exceeding its initial one-ton target. All collected waste is processed by locally authorized recycling partners, such as E-scrappy and Clear Earth Recycling [4]
References
[edit]- 1 2 3 "Now get your gadgets repaired with a click". Khaleej Times. Retrieved 2026-04-02.
- 1 2 3 4 5 Ahmed, Aalia Mehreen (2020-07-21). "Dubai-Headquartered Fixerman's First-Of-Its-Kind Solar-Powered Mobile Repairing Services Witness Surge In Demand During The Coronavirus Pandemic". Entrepreneur Middle East. Retrieved 2026-04-02.
- 1 2 3 "Dubai based start-up launches the Middle East's first solar powered mobile repair centre - ITP.net". 2020-02-12. Retrieved 2026-04-02.
- ↑ "Fixerman". www.gemseducation.com. Retrieved 2026-04-02.
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